Forms & Publications

Physical Plant :: Services

Special Interests

Emergency Assistance

In cases of Fire, Explosion, Natural Disaster, Bomb Threat, Serious Accident or Injury, personnel should take the following actions:
  • Call 911
  • Call TCU Police at ext 7777
  • Call Work Control at ext 7956
  • Refer to the TCU Emergency Procedures Handbook

When an Emergency Repair of a utility or equipment presenting immediate danger to life or property is required.
  • Call Work Control at ext 7956

Normal Maintenance and Repair

For normal maintenance and repair, the required procedures follow.
  • Individual identifies a problem or need to the building deputy or hall director.
  • The building deputy/hall director communicates the same to the Work Control Desk, at ext 7956.
  • The Work Control Desk operator generates a work order, determines a priority/classification, and routes it to the responsible department/shop.
  • The department/shop obtains the work order, and then determines if the required work is an in-house responsibility or capital project. The work is then scheduled or deferred, depending on priority, labor, and availability of materials and/or funding.

Recurring Maintenance

The day-to-day operation of campus facilities requires the Physical Plant to devote a majority of its resources to planned routine and recurring maintenance, such as seasonal maintenance of heating and air conditioning units, light bulb change out, filter replacement, fair wear and tear replacement, repainting and a host of other similar recurring requirements. In addition to the recurring work, the Physical Plant work schedule allows time for response to customer-requested work orders, emergencies and other unforeseen requirements.

University Services

University Services, which is a part of the Facility Services Department, provides moving and storage of university property, set-up services for routine and special activities on campus, and mail pick-up and delivery on campus, as well as bulk mail delivery. For questions or assistance with these items, contact Facility Services Work Control, ext 5116.

Housekeeping Services

Housekeeping Services are accomplished daily in all non-residential campus facilities by Facility Services Department personnel. For questions or concerns with housekeeping, contact Facility Services, ext 5317.

Space Modifications and New Work

For space modifications and new work, required procedures follow.
  • The requester shall prepare a PPD #45 (Stage I) cost estimate form and submit it to the requesting department head for approval.
  • If approved, the requesting department head forwards it to the respective Vice Chancellor and Vice Chancellor for Finance and Administration for review.
  • Following Vice Chancellor concurrence, the PPD #45 is sent to the Physical Plant for preparation of a cost estimate.
  • The Physical Plant will prepare a cost estimate by completing Stage II of the PPD #45, and then return it to the respective Vice Chancellor for funding and approval to continue.
  • If approved, the respective Vice Chancellor provides the written authorization and account code by completing Stage III of the PPD #45, then returning it to the Physical Plant for action.

Equipment Repair

Typically, there are four broad categories of equipment: Real Property Installed Equipment (RPIE), Food Service, Appliances and Departmental. Physical Plant maintenance and repair responsibility is generally limited to RPIE. Examples include pumps, motors, boilers, switches and other items that are generally necessary for the facility to function properly. As a rule of thumb, the funding source used to purchase the equipment is the same as that used for repair and maintenance. Generally, the Physical Plant does not service or provide maintenance on appliances, food service and specialized departmental equipment, beyond assuring that utilities connected to the equipment are functional.


Furniture must meet specific standards of quality, durability and maintainability. Facilities Planning, ext 7953, is responsible for the ordering and coordination on all furniture requests. Requests for furniture are normally made using the PPD #45. Funding responsibility rests with individual departments.


With Facilities Planning as the focal point for all carpet purchases, installation, repair and replacement, the Physical Plant budgets approximately $40,000 annually for carpet repair and replacement. Normally, these funds are used for requests costing $5,000 or less and are spent on a first-in first-out (FIFO) basis. Larger carpet replacement is handled on a special request basis.

Samples of approved styles, colors, and textures are available for use in selecting carpet. Carpet is normally expected to last seven years under normal wear and with proper maintenance. Requests for carpet repair and installation are handled through the Work Control Desk, ext 7956.


Exterior and interior signage that is installed or fixed to the building or grounds is provided by the Physical Plant, in accordance with signage standards. Requests for new signs should be submitted to the Work Control Desk. Individual desk nameplates can be purchased from the Physical Plant with an interdepartmental requisition form.


The Physical Plant is responsible for initial issue of keys for campus facilities. After initial issue, any new or replacement keys shall require a work order. The cost of new or replacement keys is normally the responsibility of the requesting department. Depending on the circumstances, individuals may be liable for all costs associated with the replacement of a missing or lost key. Refer to TCU Policy Letter # 2.002 or call the General Maintenance Shop, ext 5994, for additional information.

Security Systems

All security systems, including cameras, intrusion and panic alarms, are installed and maintained by the Building Maintenance Department, with inputs from Campus Police. For installation of a security system or information on an existing system, call ext 5305.

Electronic Access

Electronic access, perhaps more commonly known as card access, is installed and maintained by the Building Maintenance Department. Approval for a card access system must be received from Student Affairs Information Services; following approval, materials will be ordered and a system installed. Card access maintenance or repair concerns should be addressed to ext 5305.


Elevators are installed and maintained by the Building Maintenance Department. For elevator emergency or maintenance requests, contact work control at ext 7956. For any other questions or concerns, call building maintenance at ext 5305.

Interior Plants

All interior plants that are provided and maintained by a contract maintenance agreement are obtained through the Physical Plant and will initially be funded by the requesting department. For further information or assistance, call the Grounds Department at ext 7198.


Prior to performing or authorizing any excavation, trenching or digging on Texas Christian University property to a depth exceeding four inches below grade, the initiating party must obtain an excavation permit. For assistance with permit procedures, contact the Physical Plant Control Center, ext 7954.

Energy Conservation

(See Sustainability)


(See Sustainability)